We are here to help

Let's talk about your
widget integration.

Have questions about our widgets, need custom enterprise features, or want technical advice? Reach out and our engineering team will get back to you within 24 hours.

General & Sales

support@tswidgets.com

Direct email support for technical issues, account queries, and billing.

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Live Assistance

Live Chat Support

Available inside your user dashboard Monday through Friday 9AM - 6PM EST.

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Response SLA

< 24h Turnaround

Priority SLA support for Pro, Business, and Growth Pack subscribers.

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Distributed Team

Worldwide Presence

Engineers and customer advocates distributed across America, Europe, and Asia.

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Common Inquiries

Frequently Asked Questions

Quick answers to questions you might have before getting in touch.

What is your typical support response turnaround?

Our core support team responds to all incoming inquiries within 24 hours Monday through Friday. Subscribers on Pro, Business, and Growth Pack plans receive priority SLA handling with average response times under 2 hours.

Can I request custom widget designs or dedicated feature development?

Yes! We continuously build new widget templates and custom integrations. Send us your requirements through the form above or reach out to our enterprise team for dedicated builds.

Do you offer migration assistance from legacy widget providers?

Absolutely. Our engineers can provide automated schema conversion and guided onboarding to ensure zero downtime when transitioning your storefront or site.

How do I report a security vulnerability or request a compliance review?

Security reports are monitored 24/7. Send a detailed report to security@tswidgets.com and our infrastructure engineers will initiate immediate triage.

No-Risk Sandbox

Start integrating widgets in minutes

Deploy fast, interactive UI elements to WordPress, Shopify, Webflow, or custom sites without writing code.

No credit card credentials required to register standard free tiers.